page_head_Bg

Privacy Policy

SRS Nutrition Epxress B.V. a wholly owned subsidiary of Europeherb Co., Ltd which expression shall mean and include all its affiliates, hereinafter referred as ‘SRS’, takes utmost care and is committed to protect your privacy while you are using our website.

The Privacy policy pertains to this web site and describes how your personal data is treated. For purpose of this privacy policy, personal data means any information that relates to an individual. That individual must be identified or identifiable natural person (‘data subject’) either directly or indirectly from one or more identifiers or from factors specific to the individual’ which is in possession of SRS:
● Personal data may be collected and processed wholly or partly by automated means (that is, information in electronic form without human intervention); and
● Personal data may be collected and processed in a non-automated manner which forms part of, or is intended to form part of, a ‘filing system’ (that is, manual information in a filing system).

This Policy is applicable to all employees, vendors, customers, contractors, retainers, partners, collaborators, service providers and other probable /prospective individuals who fall under above mentioned categories or connect with SRS for various purposes.

Personal Data Collection and Process

We may collect your personal data such as your name, address, e-mail id, resume and other details as designed in our portal for various business purposes and (Recruitment, Marketing & Sales, third-party services and any other service that the organization is officially engaged with) that may be necessary to help us provide better services and we maintain the highest level of confidentiality of this information.

If you happen to browse the SRS website, a designated Livechat team may reach out to you through our chatbot to support and improve your website navigation experience.

SRS may also collect, track and monitor certain information through cookies or other technologies (Ex: web beacons) when a user visits our website. Please click here or refer to the section below for more details on the cookie policy.

Sensitive Personal Data

Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Site or otherwise to us except in conjunction with applications we provide and manage for third parties that explicitly request such information. 

If you send or disclose any sensitive personal data to us when you submit user generated content to our Site in connection with the use of those applications, you consent to our processing and use of such sensitive personal data as necessary to administer such applications in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such user generated content to our Site.

Subscriptions

Our Site may offer various subscription services to registered users. Such services are fulfilled using provided information such as your name, email address or mobile phone number.

There may be circumstances in which you may prefer to register in our website for download documents like white papers or receive on-going communication from SRS.

In such cases, SRS may contact you to invite you to special events and provide you information about our services. We may reach out to you via multiple channels, such as direct calling, emailing, social media to name a few.

SRS may collect your Personally Identifiable Information submitted in web forms for recruitment purposes. SRS may reach out to you based on the information you provide on public records, phone books or other public directories, paid subscriptions, corporate directories, and websites.

In order to update any registered information  that you have previously submitted, you must log in again and resubmit your updated information. Or please write to info@srs-nutritionexpress.com.

We respect your privacy and rights as per the guidelines provided by the regulations and, in the event, that you choose not to receive Marketing /Promotional mailers or continue the processing of your personal data collected, you may notify to the mail id given below and we will take all the steps to remove your identifiable personal data such as mail id, address from our database. Users have the ability to opt-out of receiving subscriptions at any time.

The following Data subject rights will be processed:
● The right to be informed about the collection and the use of their personal data
● The right to access personal data and supplementary information
● The right to have inaccurate personal data rectified, or completed if it is incomplete
● The right to erasure (to be forgotten) in certain circumstances
● The right to restrict processing in certain circumstances
● The right to data portability, which allows the data subject to obtain and reuse their personal data for their own purposes across different services
● The right to object to processing in certain circumstances
● Rights in relation to automated decision making and profiling
● The right to withdraw consent at any time (where relevant)
● The right to complain to the Information Commissioner

We Make Use of Your Registered Data

● For research and analysis purposes that help us to understand the person visiting our websites and better equipped to serve our clients need
● To understand which part of our website visited and how frequently
● To identify you soon as you register on our website
● To contact and respond to your questions
● To provide better usability, troubleshooting and site maintenance

Impact of Not Providing The Personal Data

If you are not willing to provide your personal data that is necessary to process a service request, then we may not be able to fulfill the corresponding service request and associated processes.

Data Retention

Personal data will not be retained beyond the necessary period to fulfill the purpose outlined in this privacy policy. In certain special circumstances such as legal requirements or legitimate business purposes, personal data will be retained as per the requirements.

Referenced Websites/Social Media Portals
Information From Social Networking Sites

Our Site includes interfaces that allow you to connect with social networking sites (each an “SNS”). If you connect to an SNS through our site, you authorize SRS to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS.      

We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

You may wish to participate in various events that are hosted by SRS in social media platforms. The main purpose of these hosting is to facilitate and allow the participants to share contents.

Since SRS does not have any control of data collected on social media servers or third-party websites, SRS is not responsible for security of the contents placed by you in those media. SRS cannot be made liable for any breach or incidents related to such cases.

Our Policy on Children

SRS understands the importance of protecting children’s privacy. Our websites are not intentionally designed to collect the personal data of children.

However, in the event of SRS becoming aware of inadvertent collection of children’s personal data without adequate consent from the parents/guardians, SRS will take necessary actions to delete/purge the data.

Legal Basis of The Processing

When we process your personal data, we do so with your consent and/or as necessary to provide the website you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests of SRS as described in this privacy Policy.

This applies in any case where we offer services to you such as:
● User registration (if you don’t provide we will not be able to offer this service)
● To identify once you register on our website
● For the purpose of recruitment / other job application related queries
● To contact you and respond to your questions
● To provide better usability, troubleshooting and maintenance

Data Transfer and Disclosure of Personal Data 

In general, Europeherb Co., Ltd and its subsidiaries’ (including SRS) is the data controller processing your Personal Data.

The following are applicable only when the data controller processing your personal information is domiciled in the EEA (European Economic Area):
● We may transfer Personal Data to countries outside the EEA to third parties, including to the countries which have different data protection standards to those which apply in the EEA. Our service providers process your Personal Data in countries deemed adequate by the European commission. We rely on the European Commission decision or standard contractual clauses to protect your personal data.

To facilitate lawful transfer of personal data to SRS affiliated companies and service providers, SRS uses the standard contractual clauses that are in place to protect your Personal Data.

SRS may disclose your personal data with:
● SRS or any of its affiliates
● Business Allies / partnership
● Authorized Vendors/Suppliers/Third party agents
● Contractors

SRS does not share or sell your personal data with third parties for marketing purposes, without seeking your prior permission, for any reason beyond the purpose for which it was collected.

When required, SRS may disclose personal information to legal and regulatory bodies, to comply with legal processes and lawful requests by government and public authorities (including to meet national security or law enforcement requirements), to enforce our Privacy policy, and pursuant to a judicial order for compliance.

Cookie Policy

We at SRS understand how important your privacy is to you. We are committed to protect any personally identifiable information that is shared with us and have put in place mechanisms to improve transparency in how this data is collected, stored and used. This Cookie policy details how cookies are collected, where they are stored and why they are processed, when you visit our website or use our application. It is to be noted that this cookie policy should be understood in conjunction with our Privacy Policy.

What Are Cookies and Other Tracking Technologies?

An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Other tracking technologies include web beacons, clear gifs, etc. that work in a similar fashion to the same effect. These cookies and tracking technologies allow our website to recognize you and give you a personalized web experience based on your preferences from your past activity on our website or mobile application.

What Are These Cookies and Tracking Technologies Used For?

SRS uses Cookies to improve your experience on our website, by tracking your activity on the site to identify your preferences and interests. The cookies are also used for general web administration and for analysis of statistical usage and preference patterns on our website and application. SRS  has also partnered with third-party service providers, who use “3P cookies” to enhance your experience on our website. These service providers also help us analyze the usage and browsing patterns on our website to further align our website to user needs.

Technical Purpose

These constitute session cookies, that is cookies that are temporarily stored during your session and are deleted automatically the moment the browser is closed. These cookies help our website track and recollect any past action of yours within the current browsing session and keep our website secure.

Analysis of Website Use and Utilization

If you are not willing to provide your personal data that is necessary to process a service request, then we may not be able to fulfill the corresponding service request and associated processes.

Web Personalization

These include third party cookies that are placed on our website. Their primary purpose is to collect data about your past activity, preferences and interests to personalize what you view on our website on your next visit. Data Processing Agreements have been signed with all third-parties, to protect this cookie information and prevent misuse. The third-party cookies that are placed on our website for personalization include those of Evergage, social media partners, etc.

How Can I Withdraw My Cookie Consent?

Cookies can be dropped from your device by changing your browser settings. There are options to block or permit specific Cookies or be notified when a cookie is being placed on your device. You also have the option, under settings of your browser, to delete the cookies placed in your device at any time. Your cookie information for personalization will only be tracked if you agree to the footer note asking for your consent to our cookie policy.
This site may contain links to other sites. SRS is not responsible for the privacy practices or the content of such Websites.

Data Security

SRS adopts reasonable and appropriate security procedures and practices including administrative, physical, technological controls to protect personal data from loss, misuse, alteration or destruction.

How to Contact Us

If you have any questions about this privacy policy or the content of this site, you can contact our Data Protection Officer at:

Name: Suki Zang
Email: info@srs-nutritionexpress.com

Leave Your Message:

Write your message here and send it to us.